From Road to Runway
There are a few things that can make trips to Baltimore/Washington International Thurgood Marshall Airport (BWI) hassle-free. Over the years, we’ve learned them all, so you don’t have to. We’ll work to make sure your trip to or from BWI is as pleasant—and predictable—as it can be, door to door.
At FreedomCar, we don’t think of comfort and consistency as a luxury. It’s standard operating procedure. With over 11,000 trips a year to and from BWI, we hope our experience speaks for itself. Our customers have some pretty nice things to say, too.
We won’t just take you to and from BWI, we’ll take you back to a time when travel offered a level of personal service that made it special. So sit back and relax. We’ll handle the rest.
No one likes surprises—at least not when you need to get to or from the airport. We’ll quote you a flat rate based on your pickup location zip code, time of travel, the number of passengers and your vehicle preference. And we’ll be there on time, every time. You won’t get that same kind of peace of mind with a taxi or app-based service (with price surges you can’t anticipate until it’s too late).
With FreedomCar, you’ll also be sure that you’ll get the type of ride that fits your needs. Our sedans and crossover vehicles offer a maximum carrying capacity of 3 people with reasonable luggage (not including skis or golf clubs). For larger parties, or for parties traveling with oversized luggage, we’ll make sure you have a van or an SUV.
Typically our quoted fees for service don’t change, but some circumstances beyond our control and yours can affect the fee. Find out when extra charges may apply.
Our drivers are as easy to identify as our vehicles. You’ll recognize him or her by our uniform—a dark red-colored FreedomCar shirt and black pants. But if you can’t find your driver right away, just give us a call, (410) 321-5600 or (800) 666-3121. We can connect you with your driver immediately.
For all airport pickups, we will issue a courtesy call or text prior to your pickup identifying your driver, pickup location and relevant contact information.
Curbside Service — Standard
Call or text your driver when you deplane. Our drive time to the terminal is three to five minutes. If you do NOT have any checked baggage, we’ll meet you on the upper (departures) level (map) of the airport outside of your airline’s terminal. If you have checked baggage, we’ll meet you on the lower level (map) of the airport outside of your airline’s terminal. Look for our red vehicles with the white FreedomCar logo on the side.
Baggage Claim Service — By Request, Additional Fee
If you have requested that we meet you at baggage claim ($15 fee applies), your driver will meet you inside the terminal next to your flight’s baggage claim carousel, carrying a sign with your last name on it. We’ll assist you in getting your luggage to our car or we can bring the car around if you prefer.
As with domestic arrivals, you may choose to have us meet you curbside or inside the airport at the International Arrivals waiting room where you will find your driver holding a sign with your name on it.
We make it our responsibility to keep track of your flight so we know when it’s going to be early or late. If your flight is ahead of schedule, we’ll make every effort to arrive on time, and if it’s late, we’ll be there for you whenever it lands.
Call us and we will make adjustments. If these changes are within 24 hours of the scheduled service, a $15 transfer fee may apply. Higher cancelation fees may apply for services canceled on the actual day of service, at the discretion of FreedomCar.
Typically our quoted fees for service don’t change very often, but when it comes to airport arrivals we’ve encountered a number of circumstances beyond our control and yours that can affect the fee.
Here are a few exceptions to the norm that can impact your final service charge:
- Flight delays past 10:00 p.m. will incur a $9/half hour surcharge to cover after-hours payments to your driver.
- Same-day changes in your arriving flight, such as missing your flight or being assigned to a different flight at a different time, generally result in a transfer fee of $15.
- Wait time in luggage claim is generally NOT chargeable. However, if luggage is lost or damaged and resultant claim times go beyond 45 minutes after the arrival of your flight, we may add a modest charge similar to our transfer fee.
Parking fees are not included in your rate because we do not always incur them. If we incur parking costs, that will be added to your quoted fee.