Learn more about our service from the people who use it
To understand our customers’ FreedomCar experience, you don’t even have to walk a mile in their shoes—we’re always happy to drive you. Until then, we’d like to share some of the feedback that we’ve received over the years from satisfied customers. Because your satisfaction fuels ours.
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Isabelle of Cockysville says:Michael picked my up in Cockysville today to take me to BWI. Service was great! He is very courteous and was able to avoid the traffic on 695. I also appreciated the call when he arrived. Thank you for your excellent service.
Chrissy M. says:We too had an excellent experience with the detailing service. Couldn’t be easier! Absolutely fantastic results.
Amie P. says:Just want to let you all know the auto detailing with Freedom car was an easy experience that produced excellent results. I highly recommend!
Elsa B. says:I didn’t smell a thing and was thrilled. Such a thorough job. I told the main guy to be sure and thank the men who devoted so much time to George’s car. Beautiful job. Appreciate you all.
Penny B. says:I did not recognize my car when it returned clean, gorgeous, and really sparkling red. Wish this could always be a service you could supply? Thank you so much Mark and staff.
John B. says:Car looks great, Mark. Too great, actually. So lovely is it that I am loath to mess it up by driving or even getting in. Fine job, you guys.
Susan S. says:Just wanted you to know about your employees. I had my car detailed today. And I want to sing the praises of Nicolas and Mike. The job was wonderful. The guys were SO caring. And my car feels like new, which is wonderful in and of itself. I just wanted to sing their praises to you and also to give you kudos for coming up with some work for them to be doing. I will tell all my neighbors about your service. Thanks!
Skip P. says:My car now looks terrific. The job was over and above my expectations, even down to the smallest of the ‘details’. Many thanks for initiating this new service.
Leslie L. says:My car looks beautiful!!! It hadn’t had any TLC in a long time and was full of golden retriever hair, and now it looks like a new car. Thank you.
Mike D. says:I am so thrilled to have been your first customer for this service. My truck has never been so clean! Not even the day I bought it. The tar on the fenders–GONE! The bugs all smashed into the grill–GONE! The interior was spotless and smelled like new. Your team was some nice and did a wonderful job. I am so happy to support you and your team.
Maria N. of Hunt Valley says:I traveled from Atlanta, GA to Baltimore, MD for a job interview. When I arrived at the airport in Baltimore, I was preparing to contact FreedomCar when I saw that I had a text message from Hal, my driver! Wow, how convenient! He let me know where he was, the color of his car, the type of car he was driving, and asked me which door number I would be coming out of! Perfect! I wondered how he would know who I was and vice versa. That text saved me a stop and search. I felt like a superstar because of the service he provided for me on a day when I was feeling kind of nervous and afraid. He made me feel like a queen. He encouraged me with his conversation and kindness. He was the perfect driver. I felt safe and secure. We shared great conversation. It was much better than an Uber or Lyft ride :-). Absolutely a wonderful experience from such a kind-hearted person. I am glad we met for the short period of time we did. It helped me relax and be better prepared for my interview. Thank you, Hal, for such a lovely greeting and nurturing experience entering Maryland. You made my morning! You are the best! Blessings to you and your family.
Shabla M. of Baltimore/Dubai says:We used FreedomCar to pick our son who was traveling alone. We cannot thank Mark enough for all that he did. They are very professional, prompt, helpful and trustworthy. We would recommend them to everyone. Special thanks to Bill for taking care of our son. All the best to Team FC.
In gratitude,
Shabla
Bruce M. of Sparks, MD says:I was stuck—I needed to have my father, 91 years young, driven to his grandson’s wedding in Philadelphia, (a 2-hour ride). FreedomCar provided me with an efficient, effective and affordable solution. Every interaction was a pleasurable experience. Most importantly, the drivers arrived on time and provided my father with the compassionate assistance he needed. I highly recommend FreedomCar. A special thanks to the drivers, Terry and Mike. Your assistance is greatly appreciated.
Eleanor O'R. of Belcamp, MD says:I was leaving today for vacation. When my driver picked me up, he told me that I-95 was jammed above White Marsh due to a horrific overturned dump truck that was blocking several lanes with dumped sand. The stuff of travel nightmares! I was concerned I would not make my flight. My driver knew all the back roads to wind his way to just below the traffic jam. I got to BWI only 10 minutes later than I would have typically arrived without traffic woes. I am incredibly grateful that I made my flight! THANK YOU FREEDOM CAR—YOU ROCK ONCE AGAIN!
Bruce W. of Johns Hopkins says:I had a ride this morning from the city to BWI with Bill Lichtfuss. He was prompt, courteous, professional…everything you would expect. In addition, it was a great experience talking to Bill—an interesting and engaging guy. As two old guys, we reminisced about great moments in sports we had witnessed. Simply, a great ride but more like taking a trip with an old friend.
Randy F. O. of Pikesville says:Last night I attended an event that required a shuttle from a parking lot to the home where the event was being held. Our host used FreedomCar for transportation. Your organization could not have provided better service. The driver was wonderful, he made sure that we all got to our cars safely and didn’t leave until we had all pulled out of the parking lot. This is a true testament to the quality of service you provide, not only are the vehicles immaculate, but your staff goes the extra mile!!
Jill C. of Baltimore says:I just wanted to say thank you for everything FreedomCar! Your company was fantastic and the best company we have ever booked with. This was our 4th year going to Preakness and your drivers were not only on time for pickup at the hotel and the race, but they were EARLY!!! Both drivers were also so incredibly friendly! It is such a relief to have reliable transportation for special events. We truly had the best experience ever with FreedomCar and we wouldn’t hesitate to book with you again!! Your vehicles were super clean, too! Thanks again for the outstanding service!
Ellen McG. of Baltimore says:As soon as my friend from Texas decided to come here for the March on Washington, I called Freedom Car to get a van to take us. They were nearly booked, but worked it out over a few calls and emails — I loved that they were working with me to make it happen. On the day of the March, 12 of us loaded ourselves into the van in the early morning, and joined a line of vehicles on the BW parkway. Gregory, our driver, was polite, service-oriented, and calmly dropped us at Union Station, then got back to us after some phone coordinating at the end of the day. Freedom Car and Gregory made the day easy and stress-free. My friends were really impressed with the service, but I have to say it’s what I’ve come to expect from Freedom Car.
Angie B of GoransonBain PLLC says:I attended the Women’s March on Washington, DC on January 21, 2017. Gregory was our driver and he was fantastic! He maneuvered the intense traffic and was extremely timely. He was very cordial and professional. All in all, a very good experience!
Jody J. says:We had a group of 12 women who were all attending the Women’s March in D.C. Gregory was right on time to pick us up early in the morning and deliver us to D.C. as close to the March location as possible. At the conclusion, we called him and he promptly met us to drive us back to Baltimore. Everything with him went 100% smoothly and it made the experience much less stressful, especially given the incredible crowds. The price was extremely reasonable and cost effective. I believe we determined it was the same or less than if we had taken the train, and we avoided all the transit crowds. Highly recommend Gregory and the company.
Eleanor O. of Belcamp, MD says:I have started using FreedomCar for return trips to BWI airport in the last few months. I have been very impressed with their promptness, courteous drivers, and the fact that they can accurately locate my house without drama! Most recently, I want to thank FreedomCar for assisting me with a late reservation request I had to make when my ride from BWI to my home fell through. I contacted FreedomCar the evening prior to my flight to explain that I needed to book a ride with them, but that I understood this was very late notice. Judith, Emily and Adam all “made it happen” to ensure that I had a ride home upon arrival into BWI. I also appreciate Max, my driver, fitting me into his schedule. Thank you all for stellar service! I will be making a few more reservations soon… and I will definitely recommend you to others seeking flawless airport ground transportation.
Meg says:I was picked up from my hotel and delivered to the hospital by Joel Hirschman, who was a pleasure to ride with. He had a nice commentary on both the area and the service that made the ride a great experience. I was most impressed with his and your service. Congratulations [on your 25th anniversary]!
A.K. says:I’m extremely impressed with the cleanliness of the vehicles, the timeliness, and the intelligence of the drivers. Wayne picked me up in Baltimore and Joel was my driver from BWI. Both were courteous, well-spoken and enjoyable conversationalists. They are a true asset to your company.
R. L. of Catonsville says:I hired FreedomCar to transport one of my clients. She was incredibly impressed with the experience. Thanks for making me look good with so little effort on my part!
D. and A.B. of Cockeysville says:I have to tell you how great your employees are. My husband’s flight was rescheduled and then canceled. I was lost and didn’t know what to do. I called FreedomCar, and they looked up my husband’s confirmation number and told me that he was re-booked and would get in at 11:30 pm. When he finally arrived and we went to the baggage area, your staff was there!
D. and A.B. of Cockeysville says:You really have a great service and a great staff working for you. Again, please tell your staff how grateful we are, and we will never forget their kindness. Thank you all and have a great holiday!
P.T. of Garrison Forest School says:On behalf of Mr. and Mrs. O, I can say they had wonderful feedback about the services you provide at FreedomCar. It certainly made their evening effortless and enjoyable as they visited several party locations during our annual Reunion Weekend.
Beverly of Baltimore says:Your service is perfect. I was nervous coming in at Reagan, but Ed was right there and took care of me perfectly. I always feel I can depend on you, very comforting!
J.O. of Towson says:Don’t know what we would do without FreedomCar. Love and totally enjoyed the service! Time to book another reservation. I’ll be calling tomorrow.
C.C. of Baltimore says:My ride to Penn Station was perfect. Michael was on time, greeted me with an umbrella (it was raining buckets), and we had a wonderful, uneventful trip to Penn Station.
K.M.E of Baltimore says:I want to tell you how wonderful the service was. It was absolutely delightful to be picked up and taken to the airport and to be met at the baggage claim when we came back. The drivers were professional but extremely nice. I’m completely in love with the service and plan to use it every time we travel. Thank you so very much.
J.S. of Baltimore says:Your company is excellent and we’re big fans of it.
P.G. of Towson says:I was absolutely satisfied with the service of my FreedomCar ride, and my driver was great. We carried a converstaion for most of the ride, which helped me forget how tired I was at the late hour.
P.G. of Towson says:Our family has used your service for years and we hope to continue for many years to come. Thank you again for the personal attention that we have always been given.
C.J. of Baltimore says:On this trip, like all of the others, the service has been outstanding, and the rides were safe and so comfortable. The cars are always clean and fresh (without smelling like an air freshener). Thank you.
C.J. of Baltimore says:The drivers have been courteous and a pleasure to talk to. In addition, they have always been on time, and often a little early, which is terrific. I will continue to make future trips that much more a pleasure by calling on FreedomCar.
S.B. of Oakcrest says:I am certain you had no reservations about sending Betsy to transport me to Virginia yesterday for a family event. She is extraordinary. We had rain and some traffic, and Betsy is such a capable, confident driver that it was a most comfortable, easy trip.
S.B. of Oakcrest says:Betsy is a wonderful conversationalist, great listener and sensitive, supportive responder. Thanks ever so much for a wonderful experience.
S.B. of Oakcrest says:Your driver was extraordinary. We had rain and some traffic, and she was such a capable, confident driver that it was a most comfortable, easy trip. She’s a wonderful conversationalist, great listener and sensitive, supportive responder. Thanks ever so much for a wonderful experience.
P.F. of Pikesville says:I just wanted to let you know how wonderful the service was for our trip back and forth to New York. It was so effortless and took such a load off of our minds (and bodies). Both Wayne and James were terrific. Thank you so much. We will definitely use you again.
R.R. of Timonium says:As always, your drivers are courteous, kind, thoughtful, and careful good drivers. So glad FreedomCar exists!
J.M. of Edenwald says:Thank you guys … you’re always so nice to my mom!!!
S.N. of Timonium says:Both of my drivers were exceptional!
P.S. of Owings Mills says:We’ve found your service perfect! Pickups were on time, drivers were excellent, vehicles clean. Our driver at BWI contacted me while I was still on the plane and was easily recognizable at baggage claim. You’ve earned a wonderful reputation over the years. We can see why.
R.F. says:I am writing to say thank you for a great trip back to NYC. James was a wonderful driver with a nice demeanor. He was there on time, looking awake and rested despite the early hour, and drove smoothly and quietly, which was great so we could sleep a bit.
Dr. J.U. of Catonsville says:My driver Bill was commendable. It was a busy Friday evening and traffic was heavy. He used the best route, avoiding both traffic and an accident. He also went out of his way to come back to my house later that evening to return my cell phone, which I left in the car. I extend this note with much appreciation.
H.L. of Baltimore says:Service was great. I coached our driver, Adam, while he played summer league ball. He was just as good at servicing our needs through FreedomCar as he was a great kid work with over 15 years ago. He reflects very well on your company! Great people, great service equals referral business.
D.O. of Lutherville says:Once again, we had a very pleasant trip from BWI with FreedomCar. Terry was in contact with us shortly after we landed to let us know he was on-site. The car was comfortable and the driving excellent. Altogether, a fine experience!
J.R. of Timonium says:The service was excellent—5 star. Clean car, on time, and friendly driver. Not much more to ask of a sedan service. We will call for our next trip.
T. and N.H. of New Jersey says:The trip we took with Tom was a completely enjoyable experience. As someone who hates to drive long distance and sometimes finds train travel too hectic, your company was a lifesaver.
L.B. of Pikesville says:Your services rate 100%. I can’t think of anything that was lacking.
A.H. says:Your driver was able to pick me up tonight and all has gone very smoothly. Many thanks for pulling this off last-minute. Much appreciated.
S.M. of Baltimore says:The service was great! We were really stressing over finding a shuttle that would fit all of us, plus the baby and her bags. FreedomCar was a perfect fit, and the price was reasonable. I would definitely recommend you and FreedomCar to anyone!
K.L. of Guilford says:Thank you for another great trip and wonderful service. My mother was very pleased with Bill, who did a great job. All your staff do a wonderful job, they are so professional and kind. Best regards.
A.B. of Baltimore says:Thank you so much for the excellent service this past week in Baltimore. The drivers were on time and most understanding of the enormous amount of luggage that 8 people and a baby could generate. I will certainly recommend you for anyone going to Baltimore!
E.H. of Roland Park Place says:Ed is an excellent driver. The trip was perfect, and I always appreciate the outstanding service that FreedomCar provides to so many loyal customers.
G.L. of Monkton says:The shuttle from FreedomCar was just wonderful! We just got back from Disney with the grandkids and all worked out fantastic. Our drivers there and back were on time and got us to the airport and home safe.
M.G. of Baltimore says:Betsy was amazing. She was professional but friendly, which made my ride easy and laid back. The service was great. Wishing FreedomCar continued success.
S.F. of Baltimore says:Thanks! It was great and really convenient to get to the airport at that ghastly time in the morning. And thank you for your help—it made my trip so much easier!
Tim of Baltimore says:My thanks to you and the staff at FreedomCar. The airline messed me up and Freedom rescued me. You can only imagine my joy at finding the driver in Philadelphia yesterday afternoon. Many thanks again for the great job.
K.L. of Demarest, NJ says:Love your company. Love your service.
T.L. of Towson says:Oh My! Betsy’s terrific! We couldn’t have been happier …
S.K. of Baltimore says:I was very pleased with the service and plan to use it in the future.
F.R. of Towson says:My wife and I wholeheartedly enjoyed our trip to the airport with Bill and our trip home from the airport with Wayne. Both Bill and Wayne were prompt, professional, polite, and very personable. We learned about birds with Bill and got the latest sports news with Wayne. Gold stars to both drivers.
S.S. of Pikesville says:We were most pleased and impressed with our use of FreedomCar for our trip from Pikesville to Philadelphia for Grandparents Day at our grandsons’ school. The vehicle was perfect and very comfortable, even given that I am just three weeks post total hip replacement.
S.S. of Pikesville says:Matt was an excellent and careful driver, and we made excellent time both ways. We will certainly consider FreedomCar for our future transportation needs and will say so to anyone who asks.
N.B. of Baltimore says:Because of unforeseen delays, FreedomCar agreed, willingly, to wait an hour for our out-of-town guests. I was truly grateful for FreedomCar’s understanding. You are a first-class operation.
J.D. of Owings Mills says:You guys are the best! Incredible attention to detail on all communications. Cars are very clean and neat. Drivers are very polite and professional. Will definitely use you again. Sorry it took so long to find you.
T.P. of Lutherville says:To sum it up, your people are professional, helpful, polite, and prompt. We are 100% satisfied with your service and plan to recommend it to others.
B.M. of Lutherville says:Rich and Steve rescued me from St. Joe’s. I’d been up and awake all night in the ICU with my husband who was extremely ill. At 7 a.m., I was told that I had to leave the ICU area until 11 a.m. My husband was better by then, but I didn’t know how to get home. Then we thought of FreedomCar. Rich found a way for Wayne to pick me up. He really is a marvel!
Dr. E.S. of Broooklandville says:Yes, we do appreciate and value your service!
Ben of Baltimore says:Just a thank you. Once again, everything went like clock work. Your company provides excellent service. Thanks!
M.S. of Ruxton says:We were absolutely, positively 100% satisfied with your company—from reservation to final drop off. Thank you!
M. and P.W. of Rolan Park says:Mark, your service was OUTSTANDING in all phases. Robyne, Steve, and Chuck, on our return, were just GREAT. Timely, personable, in every way. Many thanks to all.
M.A. says:I was in a total panic that I was going to miss my train, but your driver got me there ~ driving completely safely ~ and I made it with 30 seconds to spare! He was FANTASTIC!
S.O. of Oakcrest says:You can’t imagine how much easier it is to travel from Los Angeles, knowing you guys will politely and intelligently haul me around.
M.V. of Columbia says:I must tell you how pleased I was with your services. Ed was a WONDERFUL driver—courteous, polite, efficient, a real pleasure.
M.V. of Columbia says:I was so surprised when I offered to tip our driver, and he refused. I will continue to use your services and recommend them to anyone I know in Baltimore. Thank you.
J.S. of Timonium says:Michael was an excellent driver and even had the Ravens game on the radio, so we could hear second half as we drove home from Philly. Very nice. I will definitely utilize FreedomCar again and recommend to anyone.
J.W. says:FreedomCar was perfect. I booked the reservation, then added an additional van to accommodate our larger party, and never gave the whole arrangement another thought. The drivers arrived at exactly the time requested on both the pick up and drop off.
J.W. says:I was orchestrating several parts to my event, and so glad I didn’t have to give one extra minute of thought to the transportation! Both drivers were extremely professional as well. Thanks for providing a great service. I will absolutely use FreedomCar when I have transportation needs in the future!
S.N. of Ellicott City says:Bernie was very professional and made our trip to Dulles very relaxing, despite the heavy back-ups he was able to circumnavigate. Please thank him on behalf of both families.
P.A. of Stoneleigh says:Thanks to FreedomCar for a late-night transportation. Enzo is highly professional and truly a gentleman. I enjoyed our conversation.
T. and A. B. of Poplar Hill says:Our last FreedomCar experience was excellent, as always. We really enjoyed meeting Everett. His driving was great, he’s personable, and we enjoyed talking with him on the way home. Made the trip go faster!
The M Family says:The service your company offered was truly amazing, all your staff members were excellent in their communications and professionalism. The driver was punctual and polite. You, as a team, have definitely provided a first-class service. Thank you!
D.S. of Baltimore says:In EVERY event, your people were on time, cordial, and affable with clean cars—inside and out. Booking the service is quick and easy, with the help of your excellent people and systems.
D.S. of Batlimore says:I’ve recommended FreedomCar whenever I’ve had the opportunity. It’s a pleasure to use someone who understands the importance of providing a top-tier product at a reasonable price.
K.H. of Roland Park says:Thank you, and I want to say how terrific the driver Nick was. I always recommend FreedomCar, and he epitomizes the friendly, professional, savvy drivers.
Zan of Harpers Ferry says:As usual, everything was excellent, and value is unsurpassed. It was particularly notable that your folks were able to respond on very short notice for a long ride. Keep at it!
Barbara of Mercy Ridge says:We are great fans of FreedomCar, and we recommend you to our retired friends here at Mercy Ridge Retirement Community.
O.D. of Phoenix says:It’s all great. Thanks very much for your company’s ALWAYS GREAT service. I appreciate it!
R.C. of Roland Park says:Thanks. The service was great, all that it was advertised to be and more, and I definitely will use it anytime.Thanks for everything.
C.J. of Village of Cross Keys says:The driver was on time, patient regarding baggage, and so very nice. What a pleasure! The car, as always, was most comfortable—and clean. A 10 out of 10!
J. and J.F. of Timonium says:Everything was super. So glad to know about this service!!
S.H of Annapolis says:Excellent service, drivers very polite and helpful, on time. Cars both well maintained and clean. We appreciated the excellence!
D.E. (father of the groom) says:Thank you for your courtesy, professionalism, and service during the wedding weekend. Everything went well as you transported out-of-town bridal party members from the Inner Harbor hotel, church, rehearsal dinner, and back again for the wedding reception. Thanks for a job well done.
E.H. of Roland Park Place says:I am always, over many years, 100% satisfied with FreedomCar and the drivers who take me to destinations and back home safely every time.
B.H. of Stevenson says:It was a very special evening, and Patrick’s help made Monday night even more successful. He has a great way about him and is creative with drop-offs and pickups when faced with challenging traffic. Thank you.
E.M. of GBMC HealthCare says:We were 100% satisfied with your FreedomCar service. The driver, Jonathon, was very accommodating. We had a 5-year-old in the vehicle who became thirsty, and Jonathon went out of his way to stop so we could get a drink for him.
E.M. of GBMC HealthCare says:Our driver was very professional and personable and a credit to your company. I would use your services again without hesitation.
R.Q. of The Bloomberg School of Public Health says:Thank you for the terrific service that FreedomCar provided during our faculty recruitment process. As I managed the many logistical details and moving parts for these visits, it was great to know that, whenever FreedomCar was on the schedule, I could count on things running smoothly.
R.Q. of The Bloomberg School of Public Health says:We have had 5 candidates come interview, and FreedomCar was always on time—even with last minute schedule changes—to pick up or drop off and get them to the airport on time.
Dr. S.M. of Baltimore says:A truly wonderful service provided by each staff member.
Bert says:We used your service for the first time yesterday to reach BWI Airport from a downtown residence. We wanted you to know what a pleasant experience it was for us. Upon arrival in town a week earlier, we used a taxi and the contrast between the service was remarkable.
Bert says:Bill, picked us up at exactly the designated time, chose a route that was best to get us there on time, and explained his reasoning in doing so. He was pleasant, professional, and helpful throughout the trip. We will definitely use your service in the future rather than using a cab.
Dr. B.G. says:Bill drove me back and forth to Connecticut. I just wanted to let you know that he was wonderful, and he helped make the trip even enjoyable at times. He was an extremely careful, considerate driver. What more could I want?
B.K. of Broadmead says:I’ve never forgotten the outstanding service FreedomCar provided many years ago. So, when I needed transportation to the Zayed Tower last week, I contacted Michael, who arranged my trips down and back for me.
B.K. of Broadmead says:I was fortunate to be assigned to Dan—he arrived promptly and is an excellent driver and a very likable young man. Plus, I enjoyed riding in the Venza!
R.D. of Mt. Washington says:I was very satisfied with the service I received from FreedomCar both times, to the airport and back. The car was on time and (having come from Asia) knowing that a car was going to be picking me up at the other end was very reassuring. And it was so easy to make a reservation en route.
S.S.M of Roland Park says:I’m always so happy to pick a FreedomCar shirt out of the crowd. Your excellent service and terrific drivers continue to please me. Thank you (especially since I had two changes to make this time)!
M.R. of Roland Park says:My driver helped me with my tray at the Maryland House Travel Plaza, which was very helpful to me. Your cars are all clean, they’re always on time, and this gentleman was just terrific.
Tracey of Monkton says:We were very impressed with our service last night. Your drivers were extremely pleasant, professional, and courteous. Everyone that was with us asked for your contact information for their future driving needs.
Sister M.N. of Poplar Hill says:I have long known how good FreedomCar is, but for my sister and brother-in-law, this was a first experience. They cannot stop raving about Rodney’s skill and courtesy, your company, and the excellent ride they had to the airport. Thank you for making life easier for many.
J.J. of Roland Park says:The ride with Michael on Monday night was pure pleasure: a beautiful car, a competent driver, and excellent weather! Thanks much. You are doing a good job.
P.P. of Towson says:The service was perfect—actually beyond perfect! I’m so glad that I heard about your services a while back and have been able to use them for my daughter’s bachelorette party and wedding.
M.E.T. of Roland Park Place says:
Lois of Baltimore says:I’ve never been less than delighted by your company’s skill, service and attitude! See you next time we take a trip to or from the airport.
L. and S.W. of Baltimore says:I am happy to say my wife and I have been very pleased with FreedomCar on each trip. Keep up the good work!
J.M. of Baltimore says:I love FreedomCar, and it is my go-to driver service. Your drivers are great.
Dr. G of Lake Roland says:Your service is such a blessing!!
D.M. of Mercy Ridge says:We were very pleased with our FreedomCar experience. The drivers are personable, the cars are in wonderful condition, and the office staff is pleasant. Thanks for a great service.
C.J. of Roland Park says:I was one of your early customers and continue to be one. As always, I was very pleased with my recent experiences with FreedomCar. The drivers were courteous and timely. I was not well, so I was very appreciative of this service.
Joyce says:Bill was waiting for us as expected, at the baggage claim. He was helpful getting our luggage to the car, in the car, and out of the car. He did a fantastic job of driving through the POURING rain that came down in buckets. Drivers like Bill are one reason we like your service.
J.G. of Broadmead says:As usual your service driver was great! Our driver arrived on time and was courteous, efficient, and a good driver.
R.R. of Timonium says:Wayne is an excellent and skilled driver. He is also courteous, kind, and thoughtful. Last Saturday was the second time he drove us to New York. The weather was dreadful and he drove expertly.
B.W. of Broadmead says:Always dependable! Like an old friend waiting at the train station!
C.C. of Roland Park says:Thank you very much. Both drivers were great, especially yesterday in the terrible weather and traffic. My husband was thrilled by not having to drive. We will use your service again.
P.L. of Roland Park says:Thanks so much! Ed was wonderful and did a great job! Helpful, polite, and so nice to us! What great people you have, and we are so happy to recommend your services to our friends!
A.D. of Edenwald says:Terrific service! I’ll never use any one else.
P.W. of Roland Park says:I was 200% SATISFIED! You serviced me within a half-hour time frame, and my driver, Max, couldn’t have been more professional and friendly…many thanks!
B.J.C. of Ruxton says:The driver was exceptionally kind.
A.D. of Pikesville says:It was a pleasure to have Wayne as our driver to and from New York. He’s a wonderful example of your brand. He was courteous, amenable to our wishes and, most of all, an awesome driver. New York is always a challenge, and there wasn’t a minute that we didn’t feel secure with him at the wheel.
T.L. of Ruxton says:My pick up at BWI last week was on time, very pleasant and went smoothly. Bernie was prompt, helpful and friendly. Thank you for your interest in my feedback and for valuing my business as a long-time customer.
S. and R.M of Timonium says:Traffic was unusually snarled the morning of our trip to the airport, and Bill found a way through the city that avoided the back-ups. We never would have made it there ton time using the regular routes. Bill is an excellent driver—very professional and courteous, too. Thank you for your trusted and valued service.
D.B. of Mt. Washington says:I LOVE the service FreedomCar offers me. All the drivers are so polite and do a great job. Will continue to use your service in the future.
Mr. and Mrs. S.I. of Lutherville says:We had a very easy pickup and trip back from Dulles with Enso. We always know where to look for our FreedomCar driver when we come out of customs at Dulles, and there was Enso. He was helpful and efficient.
Patti of Lord Baltimore Corporation says:Our guest had wonderful things to say about Everett. He enjoyed the conversation on the long trip from NYC to Baltimore last night.
J.A. of Monkton says:I just wanted to thank you for wonderful service, both to and from BWI. Both drivers were wonderful, helpful, and very friendly. They went out of their way to handle our luggage, and even help with the kids. I cannot compliment these gentlemen enough.
J.A. of Monkton says:You have a wonderful and helpful staff, both in the office and “on the road.” I will continue to recommend FreedomCar to all my friends. Thank you again for providing a wonderful traveling experience for us.
S.H.S of Parkville says:Rodney was great! What impressed my friends the most was that, at the end of his shift, he found an envelope in the van. On his way home, Rodney stopped at the reception site and returned it.
B.A.H of Ruxton says:JB’s driver was Rodney. He was 100% perfect, and we hope to request him again. On another occasion, I believe my husband and son had Ed, who was also excellent. The reservation experience was also excellent. Thank you, Mark, for being there!
R.H. of Stevenson says:Thank you! You are great, and I was thrilled by your flexibility and by my incredibly nice driver.
K.C. of Arlington says:James was a safe and steady driver and got me home safe and sound despite the treacherous weather that night. When we got to my home, I asked if tips were accepted, and he confirmed that they are not. He was very professional the whole way.
R.H. of Reisterstown says:FreedomCar is a great and reliable company. Always on time, drivers are always pleasant. We will continue to use FreedomCar and are happy to refer!!
M.K. says:It was perfect, and Tom was a wonderful driver. I will certainly tell friends and colleagues about your company. Knowing that you would be there—snow or ice—took the worry out of getting to Mercy.
Dr. J.L. says:I want to tell you something. I use a lot of car services. I’ve been in 6 of your cars so far. Every single one of them was spotless, the service outstanding, the driver absolutely excellent.
Dr. D.H. of Mt. Washington says:I was completely pleased with the FreedomCar service that I ended up using on my return trip. Everyone was excellent, on time, and friendly. Thank you to Rich, Max, Emily, Cassie, and the reservationist.
Mychelle of Jhpiego says:I really appreciate the prompt and courteous service from FreedomCar’s driver, Chuck. He was extremely helpful and patient, and he helped to make the return from a long trip very pleasant. Traffic was tough, but he handled this like a true pro!
L.F. of Woodstock says:I’ve always been extremely satisfied with your service. I used your service 3 times during February, and you can be assured that each driver was perfect. Thanks for being a great company!
K.M. says:FreedomCar, once again, was a lifesaver for me. My flight actually got in a little earlier than expected, and David was waiting at the luggage carousel for me. What a relief to not have to worry how I was going to get home!
K.M. says:FreedomCar did not disappoint! When you could have said, “Sorry, I can’t help you,” you said “Let me see what I can do” and you did great!
K.M. says:David was courteous, helpful, very pleasant, and we had a nice ride to Phoenix listening to some “golden oldies” music, which I absolutely loved. Thanks again to both you and David. I remain mighty impressed by your customer service.
H.B. of Towson says:I have had two more excellent experiences with your drivers, under very challenging circumstances. You run a first class operation!
Megan of The Peabody Institute says:Please extend my thanks to Tom for waiting for the students when one was held up and calling me once he picked up all 4 students! Thank you, thank you, thank you!
B.N.S. of The Bloomberg School of Public Health says:Mark Kearney gave me a ride from the airport to the Admiral Fell Inn today. He was very friendly and helpful in giving advice on things to do in the area.
B.N.S. of The Bloomberg School of Public Health says:I wasn’t aware of the no tip policy and, true to the policy, our driver politely declined my offer of a tip. He was very helpful and made the ride to my hotel a pleasant experience.
B.B. of Roland Park Place says:I have used FreedomCar twice to and from BWI Airport from Roland Park Place and will not only use it in the future, but also recommend it to my friends.
B.B. of Roland Park Place says:The cars are clean and comfortable, and the drivers are pleasant and helpful. Deepest appreciation.
R.F. of Broadmead says:At midnight, I got a call from the airline saying my flight had been canceled, and I’d have to leave earlier. So I called FreedomCar, and I got a call back from your shift supervisor saying he’d make an extra run to pick me up. Wow, what can I say? Special thanks to you and your team.
N.B. of Timonium says:My most heartfelt thanks to FreedomCar. We arrived in Baltimore Thursday evening after several delays and a long flight from Cabo. We knew we were coming into bad weathere in Baltimore. I had no concerns because I knew FreedomCar would be there.
B.L. of Baltimore says:As always, FreedomCar’s service was great. Both the drivers to and from the Port drove safely and helped us with our bags. We feel very blessed to have your company transport us to the Port and Airport when we travel.
Z.A. of Timonium says:Thank you for your wonderful last minute service. I was in a situation I never planned on being in, and I needed a trusted, nice driver to bring me home and my luggage into my home.
says:Once again, I am singing the praises of FreedomCar! Thank you for making a trip to the hospital so pleasant.
B.W. of Broadmead says:What can I say? 150 services since 2002 says it all!
M.D.P. of Stevenson University says:I was just in touch with Dr. C, and he assured me that both of his airport trips with your company were great. Thank you for your service.
Dr. D.T. of Reisterstown says:I’m more than 100% satisfied. The email receipt with a pdf of the charge is extremely helpful for my business trips as well.
Dr. D.T. of Reisterstown says:Your drivers are great—polite and friendly. Always on time. I work at Hopkins, and our department uses FreedomCar for all of our visitors. I’ve learned my lesson with other services in the past.
Dr. D.T. of Reisterstown says:I still park at the airport for short trips, but I think I am going to stop that and just use your service. It always works out better.
Joanna of University of Maryland says:You guys are the greatest! Our participants just love you. It’s not uncommon to hear, “What should I wear for a private car?” or “Why wasn’t I informed to dress more nicely?” A niece reported that her aunt felt like a million bucks. A wife reported that her husband felt like a king. My personal favorite: a 93-year-old requested an older, uglier man to drive his wife around.
Joanna of University of Maryland says:You guys are a part of the larger picture, even if you’re not aware of it. Somehow, you’ve become our front line. You represent us well, and we’re very proud of that.
F.B. of Space Telescope Research Institute says:Thank you so much for finding a ride for me yesterday, so last minute. I always appreciate the level of responsiveness and professionalism of your company.
F.B. of Space Telescope Research Institute says:All the drivers working for you are always kind and professional. Yesterday, Max drove me home in two hours with a smile on his face (and we enjoyed a nice conversation). Whatever you do for your company, please keep on doing it! It clearly works!
A.A. of Johns Hopkins Psychology & Brain Sciences says:On behalf of Dr. G, I’d like to praise the exemplary service offered by your company. Dr. G has used your service for several years in both business and personal matters and has consistently been satisfied with the performance of the drivers, the condition of the cars, and the timeliness.
P.T. of Garrison Forest School says:I certainly appreciate your professionalism and attention to detail leading up to the reservation and the day of the service. It definitely gave me piece of mind that I could reach a person at any point to provide updates or changes.
L.A.C. of Johns Hopkins University says:It is always a pleasure to ride with FreedomCar. The connections are prompt, the communication a standard of professional courtesy, and the drivers are especially attuned to the needs of their passengers, whether it is conversation or sleep.
C.D. of Huron Consulting says:My experiences with FreedomCar always live up to my expectations. In my 73 services since 2006—from scheduling through service—FreedomCar has been responsive, on-time, flexible and polite.
C.D. of Huron Consulting says:Your vehicles are very well maintained, the drivers are professional, and the scheduling staff are accommodating and helpful. It is always a pleasure to ride with FreedomCar!
F.R. of Baltimore says:The service has been great, never a problem. The drivers are good (not the weaving-in-and-out-of-traffic-at-high-speed types) and pleasant as well. And the cars are always in perfect condition. A company with service as good as yours is hard to find.
R.K. and R.K. of Baltimore says:Thank you for your outstanding transportation assistance. My husband and I are highly appreciative and grateful to your drivers for their very professional, kind, courteous and caring service.
R.K. and R.K. of Baltimore says:We sincerely admire each driver’s promptness, attentiveness, and thoughtfulness. Moreover, the cleanliness of your vehicles cannot be overstated.
R.K. and R.K. of Baltimore says:Please extend our overwhelming gratefulness to James, who last provided transportation from Dulles Airport. Although James had to wait an additional 4 hours because of our flight delay, he still greeted us with warmth, smiles, and friendliness when we arrived.
R.K. and R.K. of Baltimore says:FreedomCar is the BEST, and we will continue to use it to fulfill our airport transportation needs. Bravo for our 32 100%-perfect transportation experiences!
N.B. says:Your reliability is priceless. Many thanks to a great driver for a safe trip to Mays Chapel.
David of Guilford says:I was 100% satisfied with my FreedomCar experience. Everett was a great driver, professional and courteous. You’ve got a great company there. Thanks for being available.
D.N. says:My doctor informed me on a Tuesday that I would have to go to Union Memorial Hospital that Friday for cardiac catheterization. I was in a bind; cabs are not dependable. I emailed to see if you could help me. I was quickly informed that your company would be happy to drive me to the hospital, and then return me home after my surgery. The hospital released me that night at about midnight and FreedomCar graciously took me home. I would never have believed this possible had I not experienced it; I was sure I would have to spend the night in the hospital.
D.N. says:Your drivers are courteous, friendly, and know their business. The people I dealt with on the phone were also courteous, helpful, and knowledgeable. I would not hesitate to use your service in the future, and I will recommend you to anyone. I can’t thank you enough for your help in a stressful situation.
Tom of Baltimore says:My trip was fantastic. The service at all levels was fantastic as usual. It is great to have a transportation alternative that is worry-free. You are always on time (actually always a few minutes early), cars are always clean and well maintained and drivers always excellent.
Tom of Baltimore says:I have recommended your company to many associates and clients, and that is something I very rarely do. Thanks for the great service.
K.M. of Baltimore says:I loved using your service. Each driver was kinder than the next. Everyone was courteous and on time and made us feel safe while on the road. Thanks for being so accommodating and flexible with my rather odd driving assignments.
Dr. and Mrs. N.M. of Baltimore says:Wow—we’ve used your services 50 times! I think that demonstrates your excellence and our loyalty. You’ve provided last minute service, assistance with elderly people and babies, and we feel comfortable giving you as a reference to others.
R.D. says:I love your policy of no tipping. I thought, at first, it would be awkward, but I now see that is so liberating not to have to think of tipping when you’re traveling, especially coming back form overseas when you may not necessarily have dollars.
F.R. says:Your service is efficient, and we will certainly be recommending you to our friends, and you will be used by us in the future. Many thanks!
T. and N.H. says:I expect to call upon your company’s services again in the future. I give your company and Tom four stars for professionalism and efficiency.
G.A. of Pasadena says:Your car service was outstanding. I was so pleased to see Bill and Jonathan again. Our day was wonderful, and everyone is still praising FreedomCar for the wonderful service. Thank you so much.