Dear *|FNAME|*,

This is a very challenging time for all of us. We’ve been monitoring the situation with COVID-19 carefully and putting the health of our passengers and drivers at the forefront of all of our decisions.

As of today, and consistent with advice being received from health care authorities, FreedomCar will be operating on a RESTRICTED BASIS.

We are maintaining a core staff during this time to continue to provide limited services. We will transport related (family) parties of up to 5 passengers using SUVs. Our 14-passenger vans will remain parked until it is deemed safe to transport larger groups. It is unclear to us at this time whether we will qualify as an essential service, though we understand that for some of you we are your only safe way to get to work, perform essential errands, or get to non-emergency scheduled medical treatment.
 
We expect to be considered a legally "essential service" and have instituted strict COVID-19 operating protocols in preparation for this role. Those protocols include but are not limited to the following:

• ANTI-MICROBIAL TREATMENTS: All FreedomCar interiors have been treated with an anti-microbial coating used by major hospitals for long-lasting anti-microbial effectiveness on all surfaces.
• STERILIZED SURFACES: All cars are equipped with sterilizing agents that are used between every passenger's ride to sterilize all touched surfaces including door handles, armrests, seatbelts, controls, and anything else deemed appropriate by our very alert driving staff. To help keep everyone safe, we ask that you wear gloves, please. If you don’t have them, we will provide you with a disposable pair.
• LIMITED PERSON-TO-PERSON CONTACT: It goes without saying that we’ll be limiting contact between drivers and passengers, for the protection of both parties. We love you no less than we ever have, and we know you’ll understand this policy.

Baltimore's most trusted car servce, since 1991.